Insurance Consumer Fact Sheets
General
- External Review Fact Sheet
- Renters Insurance Help
- Pet Health Insurance
- Contact The Proper Agency - Where to File Medicare, Medicaid and Other Health Plan Complaints
- Understanding the Complaint Process
- Travel Insurance
- College Students
- Civil Unions
- Making the Claims Process Easier
- Workers' Compensation Insurance
- Credit Information - How Insurers Use it
- Finding a Reputable Insurance Company - Using Financial Rating Agencies
- Beware of Fraudulent Insurance Companies and Agents
- Identity Theft Insurance and Protection
- Insurance Guaranty Associations
Disasters
- Disasters and Your Privacy
- Disaster Assistance for May 8 Storm Victims
(July 2009) - When Disaster Strikes - What to Do After an Insured Homeowners Loss
- Disasters - Who Can You Contact?
- Disaster Brochure
- IL Emergency Management Agency — “Severe Weather Preparedness”
Flood Plan — External Links
- FEMA National Flood Insurance Program (NFIP)
- NAIC Information on the Biggert-Waters Flood Insurance Reform and Modernization Act of 2012
- NAIC Information on the National Flood Insurance Program
Auto Insurance
Disponible en Español
- Shopping Guide
- Credit Information - How Insurers Use it
- Definitions
- Teen Drivers
- If Your Automobile Insurance is Canceled
- If Your Automobile Insurance is Nonrenewed
- Filing an Auto Claim with Your Insurance Company
- Filing an Auto Claim with Another Driver's Insurance Company
- Total Loss Auto Claims with Your Insurance Company (Rule 919 Exhibit A - Rights of Recourse)
- Driving into Mexico
Health Insurance
- Acronyms
- Autism
- Birth Control
- Breast Cancer - Coverage for Detection and Treatment
- Cancer
- Claim Denial - What to do if an insurer denies your claim
- COBRA – Federal Subsidies Under Stimulus Plan
- Continuation Rights
- Coordination of Benefits (COB)
- Diabetes
- Disability Income Insurance
- HIPAA - Preexisting Conditions
- Health Maintenance Organizations (HMOs)
- Independent Review of Denied Health Insurance Claims
- Individual Accident and Health Insurance - FAQ
- Individual Major Medical Insurance
- Infertility
- Long Term Care Company List
- Long Term Care Insurance Brochure Request
- Managed Care Reform
- Mandated Benefits
- Maternity Benefits
- Medicare Supplement
- Medical Necessity
- Mental Health
- Mental Health FAQ
- Newborn Children
- Patient Protection and Affordable Care Act
- Prompt Pay Law
- Self-Insured Health Plans
- Small Employers
- Small Employer Health Insurance Rating Act
- Uninsured Ombudsman Program
- Usual and Customary Fees
- Young Adult Dependent Coverage Fact Sheet (P.A. 095-0958)
- Women's Issues
Senior Health Insurance
- Annuities and Senior Citizens
- Senior Health Insurance Program (SHIP)
- Getting Off to a Good Start with Medicare (What you need to know and do as you near your 65th birthday)
- Medicare Supplement Insurance
Homeowners Insurance
Disponible en Español
- Shopping Guide
- Credit Information - How Insurers Use it
- Definitions
- When Disaster Strikes - What to Do After an Insured Homeowners Loss
- Disasters - Who Can You Contact?
- Disaster Brochure
- If Your Homeowners Insurance Policy is Canceled
- If Your Homeowners Insurance Policy is Nonrenewed
- Mold Facts and Homeowners Insurance
- Home Inventory
Fair Plan — External Links
Life Insurance and Annuities
- Company Bulletin: Department’s Oversight and Regulation of Indexed Annuities
- Buyers Guide to Equity-Indexed Annuities
- Acronyms
- Viatical Settlements, Accelerated Death Benefits, and Stranger-Originated Life Insurance (STOLI)
- Viatical Settlement Providers
- Replacing Life Insurance Policies or Annuities
- Buying Life Insurance
- Individual Life Insurance--Frequently Asked Questions
- Annuities and Senior Citizens
Note: This information was developed to provide consumers with general information and guidance about insurance coverages and laws. It is not intended to provide regulated entities (insurance industry) with a formal, definitive description or interpretation of Department policy. For specific Department policy on any issue, regulated entities (insurance industry) should contact the Department.
Dates on the Department’s consumer fact sheets indicate the date of creation or last revision. In a fast-changing insurance marketplace, the Department continually evaluates these fact sheets to ensure that the information provided is helpful, accurate, and up-to-date.